Utility Billing handles requests for water and trash service, customer inquiries, and payment processing. To establish or discontinue service or to inquire about your bill, contact Utility Billing at 714-990-7687.
For leak detection or water service troubleshooting, please contact the Public Works Department at (714) 990-7691.
Please note: Separate private companies, not affiliated with the City of Brea, provide electricity and gas service. Go to Southern California Edison or call 1-800-655-4555 for electricity. For gas service, go to Southern California Gas. The Gas Company also has several bill assistance programs.
Information Needed to Establish Service
- Service address
- Home telephone number
- Driver’s license number
- Social Security number
- Employment information
Pay Your Bill
There are a number of options for utility bill payment.
The City of Brea does require a refundable deposit. The deposit is due within 10 days of signing up for service and refunded after 12 consecutive on-time payments or when service is discontinued. To waive the deposit, we will accept a letter of credit from another utility. The letter of credit must indicate on-time payments, no returned checks, and no shut-offs for non-payment for a period of 12 months or longer.
Included on the utility bill are charges for water, sewer, trash, street sweeping, and urban runoff. Bills are due on the 20th of the month and unpaid bills are subject to delinquent charges. Accounts delinquent for at least 60 days may be subject to turn-off and a Hang Tag will be issued. If you are unable to pay your bill, please call 714-990-7687 to discuss payment arrangements.
If you have received a shut-off notice or your water service has been locked off, please contact the Utility Billing Service office at 714-990-7687. Click here to view the City’s Discontinuation Policy. The policy provides information regarding payment arrangements, reconnecting services, and bill disputes.
The City of Brea contracts with Republic Services, also known as Brea Disposal, for trash service and collection. For customer service, or for information regarding rental bins, hazardous waste disposal, or to request a bulky item pick-up, please call Brea Disposal at 714-238-2444.
There is no trash collection on the major holidays listed below. Collection of residential trash is then delayed by one day through the remainder of that week following a holiday. Please see Republic Services 2020-21 Holiday Schedule for detailed information.
- Memorial Day
- July 4th
- Labor Day
- Christmas Day
- New Year’s Day